Why the IP shows the wrong country
An address can be right and still be labelled wrong. What the geolocation databases actually know.
The address is right, the database is behind
You buy a Japanese address, a checker tells you it is in London, and the natural conclusion is that we sold you the wrong thing. Usually we did not.
Where the country comes from. An IP address does not carry its location. Every checker looks it up in a database, and those databases are maintained separately, updated on their own schedules, and they disagree with each other. When a range changes hands, some update within days and others take months.
**What to do before reporting it.** Look the address up yourself. The IP lookup shows the country, the network the address belongs to, and its ASN, which is the part that does not lag: it names the operator the address is registered to.
The line that matters more than the country. The same lookup shows whether the address is flagged as a proxy, a VPN, a Tor exit or a data centre. That is what most sites actually check. An address that reads as a residential line from a real carrier is doing its job, even while one database still has the old country on file.
When it is genuinely wrong. If the ASN belongs to an operator in another country, not just an outdated label, report it. That is a provisioning error and we swap it.